This week we spoke with Housing Resource Coordinator, Melissa Robinson about her experiences at Carpenter’s Shelter.

How did your background prepare you for this job at the Shelter?
Coming from a background where I managed (2) 24/7 residential programs for homeless youth, I understood the importance of providing positive structured case management to clients. I have been fortunate to be trained in both direct service and program management best practices. The knowledge I gained allows me to have an open mind and forward thinking in an ever-changing environment.

What sets Carpenter’s Shelter apart from other organizations?
There is a large amount of community buy-in and participation. It says a lot about the purpose and integrity of an agency who has gained the trust of their neighbors.

What aspects of your job at Carpenter’s Shelter do you find most rewarding?
I am most rewarded when an individual or family can smile about the progress they have made from experiencing homelessness to independence. It is very rewarding to have been a part of someone’s journey to success.

In your opinion, what is the most important work that this organization does?
This place opens it’s doors to some of the neediest people in our community and gives them an opportunity to change their situation and lives.

Share one of your favorite Carpenter’s Shelter memories?
I really enjoyed the door decorating contest of 2012 and all the creative ideas that came from the staff. The gingerbread house in HSAC was my favorite!

What one phrase would you use to describe Carpenter’s Shelter?
Welcome to Carpenter’s, we are just a stop on your journey in life.