Case Management

Case Management

Case management plays a pivotal role in supporting individuals and families experiencing homelessness. Utilizing best practices, case managers conduct comprehensive assessments to identify clients’ needs, strengths, and goals, collaborating with them to develop individualized service plans. These plans often include securing safe and affordable housing options through assistance with rental applications, advocating for housing subsidies, and navigating the rental market.

Moreover, case managers connect clients to a wide range of supportive services tailored to their needs, such as healthcare, mental health and substance abuse treatment, employment assistance, and legal aid. They provide ongoing advocacy, emotional support, and crisis intervention, while empowering clients to lead decision-making processes. Through regular monitoring and follow-up, case managers ensure the effectiveness of interventions, adjusting service plans as needed, and celebrating clients’ successes.

Collaboration and coordination with other service providers and community organizations are key, ensuring a holistic and integrated approach to addressing homelessness and supporting clients on their journey towards housing stability.

Community Case Management

Our relationship with our clients does not stop when they leave the shelter. A family is most at risk to return to homelessness during their first year after living in a homeless shelter. Once a client has moved into transitional or permanent housing, Carpenter’s Shelter continues to offer case management for a minimum of one year.

Through the continued services, Carpenter’s Shelter reports a 93% success rate for our shelter graduates. Supportive services and monthly workshops are open to former residents as long as they have a need.

CHILDREN AND ADULTS SERVED
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YEARS SERVING THE COMMUNITY
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HOUSING STABILITY RATE
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