Volunteer and Data Coordinator

Position Summary:

Carpenter’s Shelter seeks a dynamic, innovative, experienced Volunteer and Data Coordinator to play a key role in our Development Office. This position requires a thoughtful, compassionate, detail oriented, well-organized individual with strong interpersonal, writing and communication skills.  We are seeking a self-starter, who takes initiative, can multi-task, manage time wisely, think creatively and be a team player.

About the Organization:

Founded in 1988, Carpenter’s Shelter is a highly recognized private 501 (c) 3 nonprofit organization located in Alexandria, VA near Old Town.  Carpenter’s Shelter supports more than 600 children, women, and men experiencing homelessness each year.


Under the supervision of the Community Relations Manager, the Volunteer and Data Coordinator is responsible for the daily management and coordination of the shelter’s volunteer programs, activities and more than 1,200 volunteers as well as a primary person charged with management of collected data.                                                         

Specific Roles and Responsibilities:

Volunteer Coordination:

  • Serves as the lead contact and manager for all volunteers and provides direction, coordination, and consultation for all volunteer functions within the shelter.
  • Responsible for recruiting, screening, retaining, training and managing volunteers. Maintains an on-going relationship with volunteers, including feedback and recognition.
  • Assist the Development Office with fundraising and special events.
  • Manages monthly calendars for kitchen volunteers (meals), front desk, life skills courses, one on one job coaching and children’s programs.
  • Ensure volunteer pool has timely, accurate information regarding shelter needs, developments and opportunities through various mediums.
  • Public access internal video monitor;
  • Monthly Volunteer Vine E-newsletter; and
  • Social media outreach.
  • Organizes and conducts shelter tours and orientations.
  • Coordinates and executes service/impact days.  
  • Represent Carpenter’s Shelter at various public forums, information sessions, community engagements and other occasions.
  • Provides outreach to local schools and colleges, faith-based communities, and other groups and organizations. Develops and maintains cooperative working relations with the community.  
  • Other duties and special projects as assigned by the Community Relations Manager or Director of Development.
  • Evaluate all aspects of volunteer programs to ensure effectiveness and to recommend/implement changes as appropriate.
  • Manages records and organizes all in-kind contributions.
  • Organizes back-to-school drive for all children in the Shelter.
  • Organizes all holiday volunteer assignments, related special events and donations.

Data Facilitation:

  • Maintain accurate records and provide timely statistical and activity reports on volunteer participation, programmatic and administrative data.
  • Update and maintain current program data tools (dashboards, tracking tools, etc.) to ensure the capture of programmatic and organizational outcomes and objectives which will allow leadership and staff to determine the strategic path from which to move forward.
  • Develop relationships with peers who coordinate data for our Continuum of Care (CoC) and collaborate on the most appropriate method for collecting our outcomes, demographics and strategic alignments.
  • Implement data tools in order to compile reports monthly and quarterly which detailing programmatic objectives and measurable outcomes.

Qualifications and Job Requirements:

  • Bachelor’s degree and a minimum of two years solid experience in volunteer engagement/management and or data and analytics preferred.
  • Prior knowledge and experience in databases (Volgistics, Homeless Management Information System and Luminate), preferred. Excellent working knowledge of software applications including Word, Excel and PowerPoint preferred.
  • Candidate must have exceptional oral, written communication and presentation skills.
  • Being exceptionally well-organized, detail-oriented, proactive and goal driven is a must!
  • Ability to work effectively with a wide array of people.
  • An interest in homelessness.
  • Ability to work evenings and weekends as required.
  • Ability to pass a background check.
  • A valid driver’s license.

Salary: High 40’s commensurate with level of education and experience.

Application Process:

Applicants should forward a cover letter and resume electronically to Jamila Smith, Community Relations Manager at JamilaSmith@CarpentersShelter.org.  In the subject line, type: “Volunteer Coordinator.” No telephone calls accepted.

Carpenter’s Shelter is an Equal Opportunity Employer and agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, gender, physical or mental disability or any other characteristic protected by law.  Successful candidates must be committed to working with a culturally a diverse population.